Terms of Service

These Terms of Service (the "Terms") are a binding agreement between you (and the entity you represent, if any) and Anand Shreyas Vyas, a sole proprietorship registered in Mumbai, India under GSTIN registered in the proprietor's legal name, operating the brand "ArchiTrack" (collectively "we", "us", "our", or "ArchiTrack").

By creating an account, joining the waitlist, or otherwise using the website at architrack.ai, the application at app.architrack.ai, or any related service (the "Service"), you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility & account creation

• You must be at least 18 years old and capable of entering into a legally binding contract under Indian law.
• If you use the Service on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms.
• The Service is currently invitation-only. You may join the waitlist; access is granted at our discretion after you have made the applicable payment.
• You are responsible for keeping your account credentials secure. You are responsible for all activity that occurs under your account. Notify us promptly of any unauthorised access.

2. The Service

ArchiTrack is a software-as-a-service platform for design and construction professionals to manage projects, tasks, finances, files, contracts, vendor relationships, and team collaboration, with optional AI-assisted features.

We may add, modify, suspend, or remove features at any time. We will use reasonable efforts to give notice of significant changes, but are not obligated to do so.

3. Plans, pricing, and payment

• The Service is offered on paid plans only. Pricing, features, and billing cycles are communicated at the time you sign up and may be revised with prior notice.
• All fees are quoted exclusive of taxes. GST and any other applicable taxes will be added at the prevailing rate.
• Payments are non-refundable except where required by law or where we have explicitly agreed in writing to issue a refund. We may pause or suspend access if a payment is overdue.
• Failure to pay does not relieve you of your obligation to pay accrued amounts.

4. Acceptable use

You agree NOT to:

• Use the Service for any unlawful, harmful, fraudulent, or abusive purpose
• Upload, store, or transmit any content that is unlawful, infringing, defamatory, obscene, or violates a third party's rights
• Attempt to access another user's account, data, or workspace without authorisation
• Reverse-engineer, decompile, scrape, or otherwise attempt to extract source code, models, or non-public data from the Service
• Use the Service to build a competing product
• Send spam, phishing, malware, or unsolicited communications via the Service
• Interfere with, disrupt, or attempt to overload our infrastructure or any other user's use of the Service
• Bypass rate limits, App Check, authentication, or any other security mechanism
• Use automated agents, bots, or scrapers other than those we explicitly enable

We may suspend or terminate your access immediately if we reasonably believe you have violated these rules.

5. Your content

• You retain ownership of all content you submit to the Service (projects, tasks, files, comments, AI prompts, etc. — collectively "User Content").
• You grant us a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, copy, transmit, display, modify (only as required to operate the Service), and back up your User Content for the sole purpose of providing the Service to you.
• You represent and warrant that you have all necessary rights and permissions to upload your User Content and to grant us this licence, including in respect of personal data of clients, vendors, team members, and collaborators that you add.
• You are solely responsible for your User Content and for any consequences of submitting or sharing it.

6. Artificial intelligence (AI) features — important disclaimer

7. Service availability & "as is"

8. Limitation of liability

9. Indemnification

You agree to defend, indemnify, and hold harmless ArchiTrack, Anand Shreyas Vyas, and any related personnel, agents, and contractors from and against any and all third-party claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• your use of the Service;
• your User Content (including any infringement, defamation, or breach of third-party rights claims);
• your violation of these Terms or any applicable law;
• any decision or action you take based on AI output or any output of the Service.

10. Termination

• By you: you may stop using the Service at any time and request account deletion.
• By us: we may suspend or terminate your account at any time, with or without notice, if we reasonably believe you have violated these Terms, failed to pay, or used the Service in a way that creates legal, security, or reputational risk for us.
• Effect of termination: on termination, your right to access the Service ends. We will retain your data for the period set out in our Privacy Policy and then delete or anonymise it. Sections 5 (your content licence to the extent needed for backups), 6, 7, 8, 9, 10, 12, 13, 14, 15, and 16 survive termination.

11. Modifications to these Terms

We may revise these Terms from time to time. When we make material changes, we will notify you via the application or by email and update the "Version" and "Last updated" date at the top. We may require you to re-accept the updated Terms before continuing to use the Service. Continued use after a change becomes effective constitutes acceptance of the updated Terms.

12. Governing law & jurisdiction

These Terms and any dispute arising out of or in connection with them or the Service are governed by and construed in accordance with the laws of India, without regard to conflict-of-laws principles. Subject to the dispute-resolution clause below, the courts at Mumbai, Maharashtra shall have exclusive jurisdiction over any disputes.

13. Dispute resolution

Before filing a formal dispute, you agree to first contact us at support@architrack.ai with a written description of the dispute and to attempt in good faith to resolve it informally for a period of at least thirty (30) days. Either party may seek interim equitable relief in the courts of Mumbai at any time.

14. Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, terrorism, riots, pandemics, government action, internet or electricity outages, third-party service-provider failures, or labour disputes.

15. Miscellaneous

• Severability: if any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
• Waiver: our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment: you may not assign these Terms without our prior written consent. We may assign these Terms to an acquirer or successor entity.
• Entire agreement: these Terms (together with our Privacy Policy) are the entire agreement between you and us regarding the Service and supersede any prior agreements or understandings.
• No third-party beneficiaries: these Terms do not create any rights for any person other than you and us.
• Notices: notices to you may be given via the application or to the email associated with your account; notices to us must be sent to the contact addresses below.

16. Contact

• Provider: Anand Shreyas Vyas, Sole Proprietor, operating as ArchiTrack
• Place of business: Mumbai, Maharashtra, India
• Email (all queries — general, legal, privacy): support@architrack.ai

See also our Privacy Policy.